Privacy policy

MIC Privacy Policy

MIC respects the privacy of the people we deal with and we uphold high standards of privacy practice and security. This policy explains how we handle personal information and how we interact with you online.

Whenever we handle personal information, we take steps to ensure that appropriate standards of privacy practice and security are applied.

The MIC Privacy Policy sets out why we need to collect personal information, how we collect it, what we do with it, how it's stored and who we might share it with. The Policy also describes how you can access or correct information we hold about you, how you can ask further questions or make a complaint, and information about our websites and online activities.

The information we collect

We only collect personal information about you (other than sensitive information, which is discussed below) which is reasonably necessary to:

  • Administer your investment in MIC and manage our relationship with you
  • Fulfill our legal obligations under applicable laws and rules, such as those relating to Anti-Money Laundering and Counter-Terrorism Financing.

Personal information we may collect relating to your MIC shareholding can include information such as your name, address details, telephone numbers, shareholding balance, tax information, bank account details and email addresses.

We do not generally collect sensitive information about you unless required by applicable laws or rules. Sensitive information includes information or an opinion relating to:

  • race
  • political or religious beliefs
  • sexual preferences
  • criminal convictions
  • membership of professional or trade associations or unions
  • health information.

Neither we or our service providers use or share any of the above mentioned information for any purpose other than the administration of your MIC shareholding, or as otherwise disclosed to you when the relevant information was collected.

How we store your information

We keep personal information in physical and electronic records, at our premises and the premises of our service providers, which may include processing or storage in the cloud, which may mean in practice that this information is stored outside the U.S. Where this occurs, we take steps to protect the security and integrity of personal information.

We also keep records of our interactions with you (including by telephone, email and online).

How that personal information is used

We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission.

We do not sell personal information to other organisations.

We may share personal information inside MIC, and may disclose personal information outside MIC as required by applicable laws or rules, such as those relating to Anti-Money Laundering and Counter-Terrorism Financing.

Laws and rules regarding the use of personal information may vary by jurisdiction. MIC complies with applicable laws and rules in the relevant jurisdiction.

We may be compelled to disclose your personal information by applicable law or legally enforceable court, regulatory or government order.

Keeping personal information accurate and up to date

We take reasonable steps to ensure that all information we hold is as accurate as possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.

Keeping information secure

We use security procedures and technology to protect the information we hold. Access to and use of personal information within MIC seeks to prevent misuse or unlawful disclosure of the information — this includes internal policies, auditing, training and monitoring of staff.

If other organisations provide support services, we require them to take appropriate technical and organisational measures to secure the privacy of the information provided to them.

How you can access your personal information

You can contact us to request access to the personal information that we have about you. In normal circumstances we will give you full access to that personal information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Dealing with MIC online

When you visit MIC websites you will browse anonymously.

For all visitors to our web site, we use cookies to collect anonymous information such as the server your computer is logged on to, your browser type (for example, Internet Explorer, Chrome or Firefox), and your IP address. An IP address is a number that is assigned to your computer automatically and required for using the Internet. We may also derive the general geographic area associated with an IP address.

If you are an anonymous visitor, any information we collect is not capable of personally identifying you.


A 'cookie' is a packet of information placed on a user's computer by a website for record keeping purposes. Cookies are generally used on MIC sites to monitor traffic. We use tracking companies to gather anonymous information about how people are using the MIC site, this information includes time of visit, pages visited, and some system information about the type of computer you are using. We use this information to enhance the content and services offered on the site.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences).
If you disable the use of cookies on your web browser or remove or reject specific cookies from MIC websites or linked sites then you may not be able to gain access to all of the content and facilities on those websites.

Contact us

If you have any questions regarding our privacy policy or our handling of any of the kinds of information referred to above, please direct your enquiry to or contact us by phone.

Contact MIC Investor Relations